With over 5 years of cross-functional experience in quality engineering and manufacturing, I specialize in bridging the gap between user needs, technical teams, and strategic decision-making.

 

My career began in an advanced development rotational program at Schneider Electric, where I explored multiple roles across engineering, quality, and leadership. Since then, I’ve grown into a Senior Quality Engineer, leading initiatives that improved complaint resolution rates by 93% and cut open customer complaints by 50% year-over-year.

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Throughout my career, I’ve consistently taken a product-focused approach — managing feedback loops, refining workflows, mentoring cross-functional teams, and translating user issues into clear, actionable solutions. I’ve worked in Agile environments, written and prioritized backlog items, and delivered insights through tools like Jira, Tableau, and Power BI.

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Now, I’m channeling that experience toward product ownership and user experience design. Backed by certifications in UX/UI and ISO quality systems, I bring a unique blend of analytical rigor, process improvement, and user empathy to every challenge I take on.

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Let's connect and explore how my diverse skill set can contribute to shaping innovative and impactful design solutions!